What is your Privacy policy?

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• What is your Refund policy?

  Plans must be activated within 30 days of purchase. Inactive plans may be cancelled without refund. If you are unhappy with our service, please reach out to us with your refund request. We will carefully review each request on a case-by-case basis ...

• What Is Your Cancellation policy?

  There are no cancellation fees for cellular services provided by Toshi Mobile. You can cancel your plan at any time without any penalties or extra charges.

• Is there an activation fee?

  No, Toshi Mobile does not charge any enrollment or activation fees. We pride ourselves on transparent pricing, with no hidden costs—just the monthly subscription fee for your chosen plan. Please refer to our Fair Use Policy for more details.

• I'm ready to port my number to Toshi Mobile! What should I know and how can I do it?

  Before you begin the number porting process you'll need to know a few things: First, check that your device is supported on our U.S. mobile plans here To start the number porting process you'll need the following from your existing carrier: Name of ...