Is there a service termination fee?

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• Is there an activation fee?

  No, Toshi Mobile does not charge any enrollment or activation fees. We pride ourselves on transparent pricing, with no hidden costs—just the monthly subscription fee for your chosen plan. Please refer to our Fair Use Policy for more details.

• What is number porting? Why would I need to do it?

  Mobile number porting is the process of transferring your existing phone number from one mobile service provider to another. Essentially, it allows you to keep your phone number even if you decide to switch carriers. Why would you need to port your ...

• Do I Need To Verify My Identity?

  Yes, due to local, state and federal regulations we are required by law within the United States to obtain some identifying information during the account creation process and for our service plans.

• When is the start and end date of my billing cycle?

  Your billing cycle starts on the day of purchase and runs for one calendar month, six months or a calendar year. If payment is not received by the same date at the end of the period, service will be automatically cut off until the next payment is ...

• What is your Refund policy?

  Plans must be activated within 30 days of purchase. Inactive plans may be cancelled without refund. If you are unhappy with our service, please reach out to us with your refund request. We will carefully review each request on a case-by-case basis ...