I'm having trouble with my payment. What should I do?
If you encounter payment issues, please double-check your payment details, ensure your card is valid for online transactions and try again.
Additionally, you can check with your bank if they are flagging the payment from clearing.
If the problem persists, contact our support team here. Make sure to include the date and time of the failed transaction along with any error messages that you are provided.
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What are the accepted payment methods?
You may pay using a credit or debit card, Google Pay or Apple Pay. If you would like to pay with crypto, choose this option at checkout using a supported wallet. We currently do not support paper checks, cash, ACH or bank transfers.
When is the start and end date of my billing cycle?
Your billing cycle starts on the day of purchase and runs for one calendar month, six months or a calendar year. If payment is not received by the same date at the end of the period, service will be automatically cut off until the next payment is ...
How do I sign up for a plan with Toshi Mobile?
First you'll select your plan of choice from the plans page. Next you'll be prompted to create an account with Toshi Mobile. Enter the email address where you'd like to receive your Magic Code. This will be the email used to register your account and ...
How do I sign up for a plan with Toshi Mobile?
First you'll select your plan of choice from the plans page. Next you'll be prompted to create an account with Toshi Mobile. Enter the email address where you'd like to receive your Magic Code. This will be the email used to register your account and ...
How do I set up WiFi calling and roaming to make calls and texts abroad using WiFi or a travel SIM?
To enable calls and texts from your Toshi Mobile US number while on WiFi or using a travel data SIM abroad: 1. Enable WiFi Calling & Roaming - iPhone: Go to Settings > Phone > Wi-Fi Calling→ Turn on Wi-Fi Calling on This iPhone. Then enable Calls on ...